Divine African Market is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our store—both online and in-person.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Home or delivery address

  • Payment information (processed securely through third-party providers)

  • Feedback, inquiries, or communication messages

b. Automatically Collected Information (Online Services)

When you visit our website or digital platforms, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interactions on the site

  • Cookies and tracking data

c. Transaction Information

  • Products purchased

  • Purchase history

  • Billing and order details


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate updates, promotions, and store news (optional opt-in)

  • Improve our products, services, and website experience

  • Ensure security and prevent fraudulent activity

  • Meet legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information.

We may share necessary information with:

  • Service providers (e.g., payment processors, delivery companies)

  • IT and website service partners for maintenance or technical support

  • Legal authorities when required by law or to protect our rights

All third-party partners are required to protect your information in compliance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Remember your preferences

  • Analyze website traffic and performance

You may control cookie settings through your browser, but disabling cookies may impact site functionality.

5. Data Protection and Security

We take reasonable administrative, technical, and physical measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of transmission or storage is 100% secure. We encourage users to keep their devices and accounts safe.